Terms & Conditions

Last Updated: June 12, 2026

These Terms & Conditions apply to all purchases made through the website of James & Linda Calgary.

For any questions regarding these Terms & Conditions, please contact us at:

Email: contact@jameslindacalgary.com

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded through our website.

By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

2. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, and pricing information are accurate and up to date.

However:

Colors may vary slightly due to differences in screen settings and device displays.
Minor variations in design, packaging, or specifications may occur.
Typographical errors, pricing errors, and inaccuracies may occasionally occur.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders and Payment

All orders are subject to acceptance and product availability.

Orders will only be processed once full payment has been successfully received.

Available payment methods may vary depending on your country or region and will be displayed during checkout.

We reserve the right to refuse or cancel any order where fraud, unauthorized activity, abuse of our policies, or violations of these Terms & Conditions are suspected.

4. Processing, Shipping, and Delivery

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Time

After processing, orders are generally delivered within 5–12 business days, depending on the destination and shipping carrier.

Some products may be shipped directly from our international fulfillment partners.

While we strive to meet estimated delivery times, shipping timeframes are estimates only and are not guaranteed.

Delays caused by customs inspections, weather conditions, carrier disruptions, holidays, high order volumes, or other circumstances beyond our control do not entitle customers to refunds, chargebacks, or order cancellations.

5. Returns and Cancellations

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in our Return & Refund Policy.

Orders may only be cancelled before processing has begun.

Once an order has entered fulfillment or has been shipped, cancellation may no longer be possible.

Customers are encouraged to contact our support team before initiating a chargeback or payment dispute so that we can work together to resolve any concerns quickly and fairly.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

We shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our total liability shall never exceed the amount paid by the customer for the product in question.
We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or circumstances beyond our reasonable control.

If tracking information confirms successful delivery to the address provided during checkout, responsibility for the package transfers to the customer.

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

7. Intellectual Property

All content available on this website, including but not limited to:

Text
Product descriptions
Images
Graphics
Logos
Branding
Website design
Marketing materials

is the exclusive property of James & Linda Calgary and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior written permission.

8. Complaints Procedure

Customer satisfaction is important to us.

If you have a complaint regarding a product, order, or service, please contact us at:

contact@jameslindacalgary.com

We aim to respond to all inquiries within 5 business days.

To help us resolve your issue efficiently, please include:

Your order number
A detailed description of the issue
Clear photos where applicable

Providing complete information helps us process your request more quickly.

9. Privacy and Data Protection

Your personal information is processed in accordance with our Privacy Policy.

By using our website and placing an order, you consent to the collection, storage, and processing of your personal information as described in our Privacy Policy.

We are committed to protecting your privacy and handling your information responsibly.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Belgium.

Any disputes arising from or relating to these Terms & Conditions shall be submitted to the competent courts of Belgium, unless mandatory consumer protection laws provide otherwise.

11. Changes to These Terms

We reserve the right to modify, update, or replace these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page.

Customers are encouraged to review these Terms & Conditions periodically to remain informed of any updates.

12. Contact Information

James & Linda Calgary
Van Der Meydenstraat 35
2140 Antwerp
Belgium