Privacy Policy

Last Updated: June 12, 2026

James & Linda Calgary ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

If you have any questions regarding this Privacy Policy, please contact us at:

James & Linda Calgary
Email: contact@jameslindacalgary.com
Address: Van Der Meydenstraat 35, 2140 Antwerp, Belgium

1. Information We Collect

We may collect the following categories of personal information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store complete payment card details on our servers.

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

Order Information

  • Purchased products

  • Transaction history

  • Shipping details

  • Customer support communications

Marketing and Analytics Information

  • Website interactions

  • Cookie preferences

  • Advertising engagement data

  • Browsing behavior on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange shipment and delivery

  • Provide customer support

  • Send order confirmations and tracking updates

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations

  • Conduct analytics and performance monitoring

  • Send promotional communications when you have provided consent

3. Legal Basis for Processing

Under applicable privacy laws, including the GDPR, we process personal data based on:

  • Performance of a contract (fulfilling your order)

  • Compliance with legal obligations

  • Your consent (such as marketing communications)

  • Legitimate business interests, including fraud prevention, website improvement, and customer service enhancement

4. Sharing Information with Third Parties

To operate our business efficiently, we may share your information with trusted third parties, including:

Payment Providers

For secure payment processing.

Shipping and Logistics Partners

For order fulfillment and delivery.

Suppliers and Fulfillment Partners

Certain products may be shipped directly from trusted international suppliers and fulfillment centers.

Technology and Service Providers

Including website hosting, analytics, marketing, customer support, and security providers.

We only share information necessary to perform these services and never sell your personal information to third parties.

Some suppliers or service providers may be located outside the European Economic Area (EEA). Where international data transfers occur, appropriate safeguards are implemented to protect your information.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Certain records, including accounting and tax-related information, may be retained for up to seven (7) years where legally required.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Improve user experience

  • Analyze website performance

  • Personalize content and advertising

You can manage cookie preferences through our cookie banner or your browser settings at any time.

For more information, please refer to our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures include:

  • SSL encryption

  • Secure payment processing

  • Restricted access to personal data

  • Continuous monitoring of website security

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be 100% secure.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to certain processing activities

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact:

contact@jameslindacalgary.com

You also have the right to lodge a complaint with your local data protection authority.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites and encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Information

James & Linda Calgary
Van Der Meydenstraat 35
2140 Antwerp
Belgium

Email: contact@jameslindacalgary.com